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Warranty Information

Manufacturer's Warranty Information

In order for a manufacturer to assist you quickly in the case of a warranty claim, please have your tax invoice on hand when you call. If you do not have one please contact My Generator on 1300 400 122 or admin@mygenerator.com.au and we will email you a copy.

How does warranty work?
 

If the goods you have purchased cease to function as required within the warranty period, or need servicing, the appropriate place to contact is the manufacturer's / supplier's customer service centre. It is the supplier / manufacturer of these products that handles all service and warranty related issues for their individual products. Generally, if they can't resolve the issue over the phone, they will refer you to the closest service agent who can inspect, service, or diagnose and repair any faults that may be required in order to get your product back to perfect working order. My Generator will always help facilitate the process between the customer and manufacturer if necessary.

Contact details of the customer service centres are supplied with the goods - e.g. in the owner's manual/handbook, or warranty booklet.

If you did not receive this information with your order please contact us on 1300 400 122 or email admin@mygenerator.com.au and we will arrange to have this information sent out for you.

Details of the warranty period for each item is included on the product detail page on our website.

In order for our Suppliers Service Departments to assist you quickly in the case of a claim, please have your original order or tax invoice number on hand when you call. If you do not have one please contact My Generator on 1300 400 122 or email admin@mygenerator.com.au and we will email you a copy if needed.

How to find warranty information for your product?
 

Here at My Generator, we only deal with highly regarded, industry leading manufacturers. All of our products are back by a minimum 12 month warranty. Each manufacturer’s warranty is different. Please follow the links below to access warranty details for each manufacturer:

 

AR BLUE CLEAN Products 

AR Blue Clean Warranty Information

Ph: 1300 650 659

 

ARTICOLD Products 

Articold Warranty Information

Approved Service Agent Directory

Ph: 03 9437 0737

 

BLA Products

BLA Warranty Information

Ph: 1300 252 725

 

BRIGGS & STRATTON Products

Briggs & Stratton Warranty Information

Approved Service Agent Directory

Ph: 1800 356 632

 

BUSHMAN Products 

Articold Warranty Information

Approved Service Agent Directory

Ph: 03 9437 0737

 

CANNON Products

Cannon Warranty Information

Ph: 1300 252 725

 

CROMTECH Generators

Cromtech Warranty Information

Approved Service Agent Directory

Ph: 1300 650 659

 

DENSO Products

Denso Warranty Information

Ph: 1300 422 632

 

DOMETIC Products 

Dometic Warranty Information

Approved Service Agent Directory

Ph: 1800 212 121

 

EBERSPACHER Products 

Eberspacher Warranty Information

Approved Service Agent Directory

Ph: 1800 212 121

 

ECHO Products 

Echo Warranty Information

Approved Service Agent Directory

Ph: 1800 333 428

 

ENERDRIVE Products 

Enerdrive Warranty Information

Ph: 1300 851 535

 

ENGEL Products 

Engel Warranty Information

Approved Service Agent Directory

Ph: 1300 302 653

 

EVAKOOL Products 

Evakool Warranty Information

Approved Service Agent Directory

Ph: 07 5492 7777

 

FG WILSON Generators 

FG Wilson Generator Warranty Information

Ph: 02 4954 1400

 

GENERAC Generators

Generac Gas Generator Warranty Information

Ph: 1800 333 428

 

GERNI Products 

Gerni Warranty Information

Approved Service Agent Directory

Ph: 1300 556 710

 

HONEYWELL Generators

Pramac Generator Warranty Information

Ph: 02 9071 8181

 

HIMOINSA Generators

Himoinsa Generator Warranty Information

Ph: 1300 650 659

 

HUMMINBIRD Products

Humminbird Warranty Information

Ph: 1300 252 725

 

ISOTHERM Products

Isotherm Warranty Information

Ph: 1300 252 725

 

JETWAVE Products

Jetwave Warranty Information

Ph: 1800 957 992

 

KRANZLE Products

Kranzle Warranty Information

Ph: 1800 812 223

 

KUBOTA Generators 

Kubota Generator Warranty Information

Ph: 1300 436 738

 

MASTERVOLT Products

Mastervolt Warranty Information

Ph: 1300 252 725

 

MILENCO Products

Milenco Warranty Information

Approved Service Agent Directory

Ph: 1800 212 121

 

MINN KOTA Products

Minn Kota Warranty Information

Ph: 1300 252 725

 

POWERLINK Generators 

Powerlink Generator Warranty Information

Ph: 1300 436 738

 

POWERLITE Generators 

Powerlite Generator Warranty Information

Ph: 1300 436 738

 

POWERSHOT Products

Powershot Warranty Information

Ph: 1800 812 223

 

PRAMAC Generators

Pramac Generator Warranty Information

Ph: 02 9071 8181

 

REDARC Products

Ph: 08 8322 4848

 

RV MEDIA Products

RV Media Warranty Information

Ph: 1300 422 632

 

SPORTSSTUFF Products

Ph: 1300 252 725

 

SUPASWIFT Products 

SupaSwift Warranty Information

Approved Service Agent Directory

Ph: 1800 333 428

 

THUNDER Products 

Thunder Warranty Information

Approved Service Agent Directory

Ph: 1800 212 121

 

TMC Products

Ph: 1300 252 725

 

TRUMA Products 

Truma Warranty Information

Ph: 1800 212 121

 

VITRIFRIGO Products

Vitrifrigo Warranty Information

Approved Service Agent Directory

Ph: 1300 422 632

 

WATER MASTER Products 

Water Master Warranty Information

Approved Service Agent Directory

Ph: 1800 248 699

 

WAECO Products 

Waeco Warranty Information

Approved Service Agent Directory

Ph: 1800 212 121