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Dometic Warranty

Dometic is a global manufacturer for recreational vehicle and marine products. In Australia, Dometic have their own products, and they are also the national distributor for brands such as Air Command, Truma, Milenco, Eberspacher and Ocean Air.

WARRANTY PERIOD DEPENDS ON TYPE OF PRODUCT:

3 YEAR Warranty:

Dometic Absorption Refrigerators
Dometic Drawer Fridge
Dometic Combi Unit's
Dometic Cooktops, Burners & Hobs
Dometic Ovens, Stoves & Cookers
Dometic Air Conditioners
Air Command Air Condtioners

• 2 YEAR Warranty:

Eberspacher Heaters

1 YEAR Warranty:

Dometic Box Awnings
Dometic Roll-Up Awnings
Dometic Washing Machine
Dometic Vaccum Sealer
Dometic Roof Ventilation & Rangehood
Dometic Windows, Skylights & Doors
Dometic Toilets
Dometic Slide Out Kitchen
Dometic Microwaves & Kettles
Dometic Sinks & Taps
Dometic LCD Monitors & Cameras
Dometic Solar Panels & Blankets
Dometic Battery Monitoring System
Dometic Battery Charger
Dometic Power Inverter
Dometic Inverter RV Generator
Dometic Mini Refrigerator
Dometic Atwood Heater

Ocean Air Blinds

DOMETIC WARRANTY STATEMENT/SERVICE GUIDE


CAN I EXTEND THE WARRANTY PERIOD ON A PRODUCT? 

Yes you can, please CLICK HERE for details on the Dometic Care program which allows you to purchase extended warranty on certain products.   

WHAT IF I HAVE OTHER DOMETIC PRODUCTS?

Swift warranty backup service will be provided, however it is not practical to offer loan units for products other than portable compressor fridge/freezers.

WHAT IF MY FRIDGE IS OUT OF WARRANTY?

The same service is still available for the life of your DOMETIC product however after your warranty expires a service charge and a rental charge for the loan fridge (if required) will apply.

HOW DO YOU GET SERVICE?

Call our service hotline on 1800 21 21 21 and Dometic's service staff will discuss your problem and advise the nearest service centre to you. If you have not previously registered, please be prepared with your proof of date of purchase details so that we can issue you with a warranty registration number in the most efficient manner possible.

TERMS & CONDITIONS

Occasionally due to circumstances beyond the control of DOMETIC, loan fridges may not be available at all service centres all of the time. Loan fridge may be a different model to the one you own. Loan fridge must be returned in person by the customer to the agent to whom it belongs once your unit is repaired and ready for pickup i.e. only suitable for short round trips or if staying near the agent.