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Stanley Warranty

Air Compressor

Express Warranty

You are not required to do anything to register your compressor purchase. Please attach the purchase receipt to this manual and ensure both are kept safe. We hope you enjoy your new compressor, and if you have any problems call customer service on the above phone numbers. Do not return to place of purchase.

Smart Marketing Group Pty Ltd (SMG) warrants that this compressor will be free from manufacturing faults or defects for 24 months from the date of purchase, providing original purchase receipt is kept and shown when needed and is subject to the terms and conditions below.

If a warranty fault appears within the warranty period, SMG reserves the right to replace or repair the product. In the event that SMG chooses to replace the product, this original warranty will expire at the original date. If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

What is covered:

  • Manufacturing fault or defect

How to claim under this warranty:

  • Call customer service, phone number.
  • Ensure you have the following: Original purchase receipt, Model of compressor, Serial number of compressor.
  • Discuss the issue.
  • Customer service will advise which authorised service agent to take the compressor to provided the issue is a warranty one.
  • Take compressor to authorised service agent for repair.

What is not covered:

  • Damage or deterioration due to transport.
  • Damage caused by negligence, misuse, abuse or accident or incorrect voltage and wattage.
  • Any corrosion or rusting.
  • Damage caused by incorrect set up and start up.
  • Replacement parts due to general wear and tear.
  • Compressors with serial number defacement, modification or removal.
  • Compressors which have been serviced by other than an authorised SMG service agent.
  • Compressors with no original purchase receipt.
  • Compressors which have been on sold, not original purchaser.
  • Damage due non-servicing of compressor as is required by this manual.
  • Blockages / damage caused by dust, dirt, spiders webs or insects.
  • Damage caused by the incorrect fitting of accessories.
  • Damage caused by overloading, overworking the compressor.
  • Damage to attached equipment or third party accessories.
  • Damage caused by attached equipment or third party accessories.
  • Loan compressor whilst servicing is carried out.
  • Loss of income due to warranty servicing.

Complete Warranty

As soon as you have purchased the compressor, we recommend that you check to make sure it is intact and that you read the operating instructions carefully before using it. The purchase receipt for this product is to be retained and must be presented if making a claim under the terms of the Smart Marketing Group (SMG) warranty. Bank account statements are not acceptable for proof of purchase.

The warranty will under no circumstances extend to reimbursement or payment of damages, whether direct, indirect or consequential. The warranty is void if there is evidence the compressors has been modified or tampered with in any way or used with unauthorised accessories without our consent.

SMG declines any responsibility or liability whatsoever arising from misuse or abuse, negligent handling of the compressors or if the product has not been installed or failure to comply with the relevant safety, operating, setting and maintenance instructions (see further in this manual).

The warranty does not extend to installation or disconnection costs.

Any item sent freight forward/collect for repair will be refused. Warranty repairs are free of charge, provided the appliance is delivered to our service department or authorised service agent. The compressor will need to be returned, adequately protected in a box. SMG will not be responsible for any in-transit loss or damage. Assistance under the warranty will only be made available if the request is made to our customer service team on the contact numbers listed below and proof of purchase is provided.

This is a repair only warranty you will need to take the compressor to the authorised service agent after contacting our customer service centre.

If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

Damage caused by third party accessories is not covered under this warranty.

Damage caused to attached equipment or third party accessories will not be covered under this warranty

Cost of a loan compressor is not covered under this warranty. Loss of income is not covered under this warranty.

Rust and corrosion are not covered under this warranty.

If a warranty fault is found the freight cost will be credited to the owner. If no fault is found the product will be returned and any costs associated with the service will be charged to the owner.

Blockages caused by spider webs, insects, dirt, accumulated dust, incorrect oil are not covered by warranty. SMG reserves the right to replace or repair the appliance within the warranty period. Parts found to be defective due to a manufacturing default will be replaced free of charge.

In the event of SMG choosing to replace the appliance, the warranty will expire at the original date of purchase. If no warranty fault is found the owner will be advised and the product will be returned and any costs associated with the service will be charged to the owner.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded.

 

Pressure Washer

Express Warranty

You are not required to do anything to register your pressure washer purchase. Please attach the purchase receipt to this manual and ensure both are kept safe. We hope you enjoy your new pressure washer, and if you have any problems call customer service on the above phone numbers. Do not return to place of purchase.

Smart Marketing Group Pty Ltd (SMG) warrants that this pressure washer will be free from manufacturing faults or defects for 24 months from the date of purchase, providing original purchase receipt is kept and shown when needed and is subject to the terms and conditions below.

If a warranty fault appears within the warranty period, SMG reserves the right to replace or repair the product. In the event that SMG chooses to replace the product, this original warranty will expire at the original date. If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

What is covered:

  • Manufacturing fault or defect

How to claim under this warranty:

  • Call customer service.
  • Ensure you have the following: Original purchase receipt, Model of pressure washer, Serial number of pressure washer.
  • Discuss the issue.
  • Customer service will advise which authorised service agent to take the pressure washer to provided the issue is a warranty one.
  • Take pressure washer to authorised service agent for repair.

What is not covered:

  • Use of Pressure Washer for hire.
  • Commercial use of pressure washer.
  • Use of pressure washer in a commercial premises.
  • Damage or deterioration due to transport.
  • Damage caused by negligence, misuse, abuse or accident or incorrect voltage and wattage.
  • Any corrosion or rusting.
  • Damage caused by incorrect set up and start up.
  • Replacement parts due to general wear and tear.
  • Pressure washers with serial number defacement, modification or removal.
  • Pressure washers which have been serviced by other than an authorised SMG service agent.
  • Pressure washers with no original purchase receipt.
  • Pressure washers which have been on sold, not original purchaser.
  • Damage due non-servicing of pressure washer as is required by this manual.
  • Blockages / damage caused by dust, dirt, spiders webs or insects.
  • Damage caused by the incorrect fitting of accessories.
  • Damage caused by overloading, overworking the pressure washer.
  • Damage to attached equipment or third party accessories.
  • Damage caused by attached equipment or third party accessories.

Complete Warranty

As soon as you have purchased the pressure washer, we recommend that you check to make sure it is intact and that you read the operating instructions carefully before using it. The purchase receipt for this product is to be retained and must be presented if making a claim under the terms of the Smart Marketing Group (SMG) warranty. Bank account statements are not acceptable for proof of purchase.

This warranty does not cover pressure washers intended for hire or use in commercial applications or in commercial premises. The warranty will under no circumstances extend to reimbursement or payment of damages, whether direct, indirect or consequential. The warranty is void if there is evidence the pressure washers has been modified or tampered with in any way or used with unauthorised accessories without our consent.

SMG declines any responsibility or liability whatsoever arising from misuse or abuse, negligent handling of the pressure washers or if the product has not been installed or failure to comply with the relevant safety, operating, setting and maintenance instructions (see further in this manual).

The warranty does not extend to installation or disconnection costs.

Any item sent freight forward/collect for repair will be refused. Warranty repairs are free of charge, provided the appliance is delivered to our service department or authorised service agent. The pressure washer will need to be returned, adequately protected in a box. SMG will not be responsible for any in-transit loss or damage. Assistance under the warranty will only be made available if the request is made to our customer service team on the contact numbers listed below and proof of purchase is provided.

This is a repair only warranty you will need to take the pressure washer to the authorised service agent after contacting our customer service centre.

If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

Damage caused by third party accessories is not covered under this warranty.

Damage caused to attached equipment or third party accessories will not be covered under this warranty.

Rust and corrosion are not covered under this warranty.

If a warranty fault is found the freight cost will be credited to the owner. If no fault is found the product will be returned and any costs associated with the service will be charged to the owner.

Blockages caused by spider webs, insects, dirt, accumulated dust, incorrect voltage and wattage are not covered by warranty. SMG reserves the right to replace or repair the appliance within the warranty period. Parts found to be defective due to a manufacturing default will be replaced free of charge.

In the event of SMG choosing to replace the appliance, the warranty will expire at the original date of purchase. If no warranty fault is found the owner will be advised and the product will be returned and any costs associated with the service will be charged to the owner.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded.

 

Line & Hedge Trimmer / Petrol Blower

Express Warranty

You are not required to do anything to register your Line/Hedge Trimmer/Petrol Blower purchase. Please attach the purchase receipt to this manual and ensure both are kept safe. We hope you enjoy your new Line/Hedge Trimmer/Petrol Blower, and if you have any problems call customer service on the above phone numbers. Do not return to place of purchase.

Smart Marketing Group Pty Ltd (SMG) warrants that this Line/Hedge Trimmer/Petrol Blower will be free from manufacturing faults or defects for 2 years from the date of purchase, providing original purchase receipt is kept and shown when needed and is subject to the terms and conditions below.

If a warranty fault appears within the warranty period, SMG reserves the right to replace or repair the product. In the event that SMG chooses to replace the product, this original warranty will expire at the original date. If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

What is covered:

  • Manufacturing fault or defect.

How to claim under this warranty:

  • Call customer service, phone number at the top.
  • Ensure you have the following: Original purchase receipt, Model of Line/Hedge Trimmer/Petrol Blower, Serial number of Line/Hedge Trimmer/Petrol Blower.
  • Discuss the issue.
  • Customer service will advise which authorised service agent to take the Line/Hedge Trimmer/Petrol Blower to provided the issue is a warranty one.
  • Take Hedge Trimmer to authorised service agent for repair.
What is not covered:
  • Commercial use of Line/Hedge Trimmer/Petrol Blower. 
  • Use of Line/Hedge Trimmer/Petrol Blower in a commercial premises.
  • Damage or deterioration due to transport.
  • Damage caused by negligence, misuse or abuse.
  • Any corrosion or rusting.
  • Damage caused by incorrect set up and start up.
  • Replacement parts due to general wear and tear.
  • Line/Hedge Trimmer/Petrol Blower with serial number defacement, modification or removal.
  • Line/Hedge Trimmer/Petrol Blower which have been serviced by other than an authorised SMG service agent.
  • Line/Hedge Trimmer/Petrol Blower with no original purchase receipt.
  • Line/Hedge Trimmer/Petrol Blower which have been on sold, not original purchaser.
  • Damage due non-servicing of Line/Hedge Trimmer/Petrol Blower as is required by this manual.
  • Blockages / damage caused by dust, dirt, spiders webs or insects.
  • Damage caused by the incorrect fitting of accessories.
  • Damage caused by overloading, overworking the Line/Hedge Trimmer/Petrol Blower.
  • Damage to attached equipment or third party accessories.
  • Damage caused by attached equipment or third party accessories.

Complete Warranty 

As soon as you have purchased the Line/Hedge Trimmer/Petrol Blower, we recommend that you check to make sure it is intact and that you read the operating instructions carefully before using it. The purchase receipt for this product is to be retained and must be presented if making a claim under the terms of the Smart Marketing Group (SMG) warranty. Bank account statements are not acceptable for proof of purchase.

This warranty does not cover Line/Hedge Trimmer/Petrol Blower intended for hire or use in commercial applications or in commercial premises. The warranty will under no circumstances extend to reimbursement or payment of damages, whether direct, indirect or consequential. The warranty is void if there is evidence the Line/Hedge Trimmer/Petrol Blower has been modified or tampered with in any way or used with unauthorised accessories without our consent.

SMG declines any responsibility or liability whatsoever arising from misuse or abuse, negligent handling of the Line/Hedge Trimmer/Petrol Blower or if the product has not been installed or failure to comply with the relevant safety, operating, setting and maintenance instructions (see further in this manual).

The warranty does not extend to installation or disconnection costs.

Any item sent freight forward/collect for repair will be refused. Warranty repairs are free of charge, provided the appliance is delivered to our service department or authorised service agent. The Line/Hedge Trimmer/Petrol Blower will need to be returned, adequately protected in a box. SMG will not be responsible for any in-transit loss or damage. Assistance under the warranty will only be made available if the request is made to our customer service team on the contact numbers listed below and proof of purchase is provided.

This is a repair only warranty you will need to take the Line/Hedge Trimmer/Petrol Blower to the authorised service agent after contacting our customer service centre.

If the product includes various accessories or components, only the defective accessory or component will be replaced or repaired.

SMG reserves the right to replace defective parts of the product with parts and components of similar quality, grade and composition where an identical part or component is not available.

Products presented for repair may be replaced by refurbished products of the same type rather than being repaired. Refurbished parts may be used to repair the products.

Damage caused by third party accessories is not covered under this warranty.

Damage caused to attached equipment or third party accessories will not be covered under this warranty.

Rust and corrosion are not covered under this warranty.

If a warranty fault is found the freight cost will be credited to the owner. If no fault is found the product will be returned and any

 

Chainsaws / Brush Cutter / Hedge Trimmer / Leaf Blower / 4 in1 / Grass trimmer

See individual products Manual for more infornation on Warranty and Guarantee.