My Generator Video Customer Testimonials

View all our happy My Generator customer testimonial videos here.

My Generator Customer Testimonials

Kylie Rookwood, Jindalee, QLD

We love this little battery. We used it recently for a road/camping trip over Christmas and it was just what we needed in our camping gear. We used this to power our car fridge when there was limited to no sun so we couldn't run it off the solar panel, and when had no other power options. We also love the fast charging. The Bluetti was great to also charge our phones, devices and our portable fans for camping. It's compact and light weight and sat nicely next to the fridge slide in our Ranger. The possibilities are endless! Also highly recommend My Generator - Easy to deal with and fast shipping.

Gary Graham, Jeremadra, NSW

Excellent product from Enerdrive. My Generator had the product for sale as a kit so made it very easy to install. I rang them re the product and they were able to answer my question with ease. Price was excellent and product arrived promptly. I added the charger to the rest of my Enerdrive system so that I can now charge my 4x4 Canopy via solar, alternator and now 240v. Thanks

Ian Wilson, Berkeley Vale NSW

Hi just want to leave some customer feedback. I recently purchased a YAMAHA 2400 inverter generator. Great product knowledge. Fastest FREE delivery, next working day  Friendly service, No pressure. Good price and accessories available . Ian @ WYEE

Anthony Tutin, Stones Corner, QLD

I am so happy with the purchase of my rooftop Dometic harrier plus air conditioning unit for my 21ft Jayco caravan.

My Generator were so good to deal with. They kept me informed right throughout the delivery until it reached my door step. On Time.

It came with easy installation instructions and when I called My Generator for a little advice they were only to happy to help with the right advice.

I will be purchasing my other items I need from them in the near future for sure as they are very professional in what they do.

Peter Mcmahon, Yarraville, VIC

Very happy with the price we got for the generator and also the speedy delivery and service from the company. I would definitely let friends know on such a good online store.

Alex Hodge, Bulimba QLD

The staff and service was great.  I rang and got some good advice.  The ordering was simple and the generator arrived very quickly.  Overall 5 stars. A real pleasure doing business with you.

Greg Woods, Broadbeach, QLD

Hi guys, my experience shopping with My Generator was excellent, very easy to navigate the site and great contact made during the delivery period. Site information, layout and ease of checkout was inviting.

David Jones, Capel, WA

My new fridge/freezer [Koolmate 55 litre] arrived early this a.m. - I only purchased it late last week just prior to the weekend. This is terrific service - the packaging of the unit arrived unscathed and contents likewise - you have chosen your freight company wisely. I have test run the unit and it 'pulled' down to it's max. claimed capacity within only 27 minutes. The unit itself is obviously well constructed and presents accordingly. Time alone will determine the longevity of the appliance but having been endorsed by Evakool I have no doubts that the units have undergone rigorous testing and will perform in accordance with all claims. I have an old Engel which I have owned and abused for the past 35 - 40 years - this unit although now rough in appearance still performs as well as it did when first purchased - I do not expect the Evakool to compare, although based on the construction of the unit I would not be surprised if it did. I thank you most kindly for your service and the speed with which you have managed to dispatch my new purchase. I wish for you every success in your future business. You are invited to fwd a copy of my appreciation on to Evakool should you so desire and/or use my comments as testimonial material. Kindest regards, David Jones

Jeffrey Curling, Gatton, QLD

Sales person, Scott, was very professional & helpful. Product is of very good quality & is performing very well. Delivery was extremely quick. Totally satisfied with the product & the excellent service provided by Scott who was so easy to deal with & very professional. I highly recommend this company.

Christian Quaife, Armidale NSW

My experience shopping with My Generator was 10/10. I'm very happy with generator to date. Probably 15hrs of use, quiet and has done superbly for a great price.

David Saggers, Kalgoorlie WA

Hi guys, just like to thank you for your fast delivery and service, geny looks and runs good. I got out to my camp just on dark, put geny on my pad and with a press of the remote, away it went. I will recommend it to all my fellow prospectors. I give you a 5 star plus for your good fast service. A pleasure to do business with you and will tell my friends to buy from you also. Thanks again!

Frank from Stirling, WA

The Yamaha EF6300iSE range is an impressive beast. Backed by Yamaha's 4 year warranty and their national service agent netowrk, this unit is very popular for food trucks, coffee carts, mobile businesses, large recreational vehicles, commercial applications, home and small business backup power, and much more.

Jordan Cleland, Ballina NSW

Happy to say My Generator had the best prices and service I could find. Good to know someone can help out if anything goes wrong. Really impressed with my Pramac S8000. It's a great backup generator for our solar system. Many thanks, Jordo

Brad Gillard, Red Hill VIC

Hi guys, just wanted to let you know how the generator is going. I bought the Pramac 6kva auto start unit 6 months ago to use as a backup power source for our 'off grid' solar system. It's works really well. I used to have to manually start up our old generator each time the batteries ran low. This mean't I had to be there to switch it off as well. I'm really happy with the auto start function that the Pramac has. This means i don't have to worry about batteries being low nor do i have to stick around the shed whilst the generator is running. Many thanks to Sean and Steve for all the help.

Michael Holmes, Alex Headland Qld

Got my Yamaha 2000w inverter generator yesterday guys – cheers. Have already started it up in preparation for the upcoming trip. All is good, thanks heaps for the fast delivery and great service.

Bill Angliss, Davidson, NSW

I ordered a Dometic fridge for my van. The price was great and included free delivery. I was later contacted to say the model I wanted was not available at the moment, but for the same price I could get a more expensive one. When it arrived I found that it needed a permanent 12volt supply to run the electronic control. My van does not have a home battery so My Generator said I could return it at no cost to me and they would source the original model which I have just received. The service I received was exceptional as nothing was too much trouble. I would recommend My Generator to anyone.

Brendon Yate, Bowen Mountain NSW

The experience from my initial telephone conversations for advice, to purchase was outstanding.  By the time I ordered the generator, three days later it was on my doorstep.  I had had a very distressing experience with AGR Machinery, (Mytopia)  telephone contact was almost impossible, it take 2 weeks from date of purchase to arrive and with no to little after sell service, I was very sceptical on whether I'd purchase on-line again.  I would not hesitate to order from My Generator in the future. Regards, Brendon.

George Hamilton, Caroline Springs, VIC

My shopping experience with My Generator was excellent and a carefree transaction. Well done! Everything was worry free. Regards, George.

Greg Atwell, Spearwood, WA

Upgrading our caravan air conditioner before Christmas and going away on the 26th was always a tight timetable. No one else had stock of the Series 7 but My Generator not only had stock but despatched the unit in time to arrive well before the installation. They also kept me in the loop so I could coordinate the install. Stressless purchase and delivery. Thoroughly recommend dealing with such a professional organisation. Final piece of good news is their prices are right.

Chris Moyle, Osborne SA

Got the Yamaha EF2000iS Inverter Generator from you guys for my mobile food van. So far so good. I can't believe it's quieter than my old generator which had a max output of 1000W. I've got it running my lights, cash register, TV, radio and pancake maker. Highly recommended - many thanks My Generator.

Jim Carr, Russell Island QLD

Happy to say that my Advanced Power 8kVA Generator is going great guns. She has handled everything I've thrown at her onsite over the past 6 months. Been running the radio right through to the brick saw. Cheers guys.

Victoria Hambly, Sumner Park QLD

Thank you for your online advice and suggestions throughout the buying process. The unit powers my van for the markets just fine. I was glad to have someone take me through the steps as it wasn’t something I knew a lot about initially. Thanks again, Vic.

Dave Mapleston, Collingwood VIC

Hi there, just wanted to say thanks for getting us the generator we ordered in time for our camping getaway. Delivery time was fast as hoped. Can't wait to hit the open road with our caravan in tow. Thanks My Generator.

John Sayer, Boondall QLD

Dear Lachlan, Sean & Team, Thank you for your time  on the phone today. Your honest and realistic answers helped reassure me of my decision to purchase. Best regards, John.

Jim Moore, Wollongong, NSW

Thanks to the team for the great service. My Inverter Generator arrived on Monday. Everything is as promised and ready for our upcoming caravan trip. I will recommend you to other members in our Caravan Club. Cheers, Jim.

Nathan Feast, Mandurah WA

Hi guys, thank you for the follow ups: much appreciated. Generator has been running great for 3 months now. Really happy with the customer service. Thanks again, Nathan.

Paul Gibson, Ormiston QLD

Hi Steve, my generator just arrived. Fantastic service. Thanks again. Cheers Paul.

Jason Hall, Joyner QLD

Hi guys, the generator arrived today, impressive delivery & the generator looks great. Thank you, Jason.

Raymond Gibbs, Coolbellup WA

Hi Steve, I received the Yammy on Friday - what a beauty. Thanks for all you have done. Your service and assistance was nothing less than excellent, I would recommend your company to all. Thanks again Ray.

Rennie Brown, Clontarf QLD

The purchase experience with you guys was awesome, I ordered the generator the weekend before we went away and we received it Friday. Just in time. Awesome little machine. Cheers

Bob Campbell, Bomaderry NSW

I can't fault the service I received, nor can I think of a single thing you could improve. Regards, Bob.

Frank Abdy, Tweed Heads NSW

Hi Steve, just writing to let you know that I really appreciate the advice you gave me. I ended up using a wattage meter (as you suggested) to get an accurate read on the starting and running wattage for my Ibis caravan airconditioner. Armed with this information I chose the Yamaha EF2400IS. From memory it arrived 2 days after I placed the order - which was great. I've been using the generator for 3 months now and it's a top machine. Many thanks for all your help, Frank.

Briab Jones, Torndirrup WA

First class service! Prompt, efficient order taking and dispatch. Excellent price and fast delivery.

Robert Di Venuto, Mernda VIC

Spoke to Steve online and he gave me the intel for the parallel cabling and specs for the unit. Got immediate responses which I liked. Received 2 days after ordering, can't complain with that!
Thanks guys

Harold Tomlinson, Port Lincoln SA

I was very happy with the whole online process and cannot fault My Generator. My order arrived on the Friday after purchasing Monday evening. This was the best price I could find at the time of purchase. I give you full marks for customer experience.

Eric Harvey, Point Lonsdale Victoria

The best thing about mygenerator though are the guys that run the business, they actually answer the phone, and will reply to your emails. I recommend that you deal with these guys, you won't be disappointed, and you'll be talking to the owners who know their stuff, and take the time to get back to you.

Alexander Nee, Townsville QLD

Great Sales and after Sales service, very fast delivery, and very easy to setup and have running in minutes. We will certainly buy our next Yamaha from here again :-)

Harvey Martin, Mission Beach, QLD

Received generator in super quick timeframe as promised. Excellent support and administration follow up with transport tracking. Well done to all and many thanks on a very customer friendly business.

David, Yarrawarrah NSW

The guys at My Generator were fabulous and I cant fault there service. Funny thing was I wanted to purchase a chainsaw sharpener last Christmas to take with me to our rural property and they were out of stock. They could have told me to wait til back in stock but they helped me find another company that was able to supply immediately thus losing the sale. That has definitely won me over and my first choice will always be My Generator in the future. Thanks Guys.

Chris Newton, Kalgoorlie WA

Your company was very efficient with the purchase and quick despatching to Kalgoorlie. They were very helpful with the delivery as we did not have an address in town and they dispatched it to the local courier company who assisted me with the package.

Christian Puccini, Mighell QLD

I spoke to Steve and he reassured me of our power requirements based on the draw of our fridges. Terrific to get that kind of comfort when spending several thousand dollars. Very good experience throughout.

Andrew Portelli, Innisfail Qld

Hi Steve, Just a quick one to let you know the Yamaha inverter generator I ordered arrived safe and sound and even a day early than expected! Your service has been excellent and is really appreciated. I’ve already referred several friends who may be looking to purchase generators in the near future to your website. Thanks again.

Cheers, Andrew

Michael Dyker, Hackham SA

Hi My Generator crew, just received our Yamaha EF2800i Inverter and could not be more pleased with it, the service you provided was first class and will have no problems recommending your company to other people, thanks.

Andrew Switala, Port Sorell TAS

Hi, I got it today.Thanks a lot. Great service. If only everyone in Australia was as good as yours we would live in a lucky country. Sadly we have some crooks around. Have a nice day.
Regards, Andrew

Peter Montgomery, Edgewater WA

Hi, Just a quick thank you for the service and delivery of the Yamaha 2400 I was very impressed with the speed with which you dispatched the unit and also the effort the freight company made to get it to me in the shortest time possible. They were able to deliver it to me earlier than planned when I informed them I had plans to take it away Monday they managed to deliver it Friday (scheduled for Monday ) Very happy!! Monty

Murray Paltridge, Uralla NSW

I ordered my Yamaha EF2800 yesterday you emailed me late yesterday afternoon to say it has been dispatched and at 0800 this morning TNT in Armidale called me to say it was there I picked it up and brought it home filled it up with oil and fuel and one pull and away she goes a bit noisier than the honda I have but that was expected as the Yammy is a bigger unit. I hooked it up to my horse truck and it powered the Air Command Ibis A/C no problems and the microwave and TV work at the same time. Thank you very much your service and advice has been second to none. Murray

Ian Taylor, Heddon Greta NSW

Yamaha EF2000iS Happy price, great service. Extras as advertised (Cover & Security cable). Warranty. Good to talk to...friendly advice, real people not just a faceless website. Arrived within 20 hrs unbelievably fast (friendly TNT rep)...Oil/fuel up...started first go. Super quiet. I mean super quiet. No regrets paying for a quality product. My Generator will get my word of mouth. Well done!

Linda Buckingham & Tim Sheehan, Goombungee, Qld

Just a quick note to let you know how pleased we are with the Yamaha generator that we bought from you. It has kept Linda alive a few times when we have had blackouts as Linda is on oxygen 24/7. We contacted a friend Matt, in Rockhampton, today and let him know about your company as he has been having power outages up there after a storm. We wish you and your company a very happy Christmas and a successful 2016.

Leigh Petersen, Risdon Park South SA

I was pleasantly surprised at the speed at which we received our generator and even more impressed at steve following up to ensure we received it. Wonderful service indeed. Thanks a lot steve. Extremely good service.

Stephen Hoey, Leederville WA

The generator arrived today – less than 4 days – fast, efficient, no fuss service.

Good Job, Steve Hoey

Jenny Bastiaens, Two Wells SA

Ordered a 12 volt fridge from My Generator, cannot speak highly enough of the customer service we received. Fridge was ordered on a Friday, came from WA to SA, delivered on the Monday. Sean, who assisted us was very helpful, answering several questions and sending us info via email before our purchase. Well done My Generator!

Jillian Black, Bungendore, NSW

Hi, Just received the Yamaha generator this morning.  Thank you so much for such a quick delivery - can’t believe how fast you were - thanks heaps and a great price too.  Will tell everyone on the road when we are out grey nomading to use mygenerator.com.au

Thanks again. Jill

Gerry McNally, Beaconsfield TAS

Hi, New fridge arrived Thursday, excellent delivery time, fridge is great, many thanks for your fantastic assistance. Regards Gerry

Bernard Wicht, Berridale NSW

Always a pleasure this end. You always seem to accommodate my phaffing about, and Im a genuine satisfied Repeat Customer...Thanks to Paul.

Bev Timmermans, Jubilee Pocket QLD

Thanks for the great service...I ordered my Waeco car fridge on Friday morning from Sydney and it arrived in Airlie Beach on Tuesday morning. Excellent service all at half price of the same fridge here.

Cheers Bev Timmermans

Joyleen Rutter, Sheidow Park SA

Hi just wanted to let you know my Dometic Washing Machine arrived today. Wow what amazing fast service. The phone service and speedy delivery was number one. Thank you so much Joyleen Rutter

William Angliss, Davidson NSW

 I ordered a Dometic fridge for my van. The price was great and included free delivery. I was later contacted to say the model I wanted had sold out, but for the same price I could get a more expensive one. The service I received was exceptional as nothing was too much trouble. I would recommend My Generator to anyone.

William Hayne, Yass NSW

My goods arrived this morning via TNT. Exceptional service and a pleasure to do business with you. Many Thanks, Bill Hayne.

 

Francis Robertson, Norlane, Victoria

On January 9th, 2020, I ordered the above generator and 70A Generac Automatic Transfer Switch, which I received in January 22nd, 2020. At approximately 0245 hrs, the generator sprung into action after loss of on line power failure due to a 4 WD vehicle failed to take a bend in the road and dismantled the light pole supporting a transformer and caused the transformer to cut off power to approximately 700 plus residences to be blacked out in our area. The power was restored at 1115 hrs. We were so grateful that the standby generator handled our power requirements adequately and consolidated our confidence in the purchase of the generator and Transfer Switch. I have always had the policy as a cold call salesman in my younger days, that, quality lasts long after price is forgotten. Also it is important to have it and need it, than not having it and needing it, no matter the product. Thanking you for a great product, Francis Robertson.

Brad and Michelle Fowler, Donnybrook WA

Just wanted to say a huge thankyou, for not only great prices, but great customer service and fast delivery. We ordered a Dometic caravan fridge Monday morning and it arrived at our front door Wednesday morning. To a little country town 3 hours south of Perth. Well done to your team, top service start to finish.

Graeme Tregonning, Bialba QLD

Just a short note to say thank you, my order was placed Wednesday morning 21 July 17 for an Air Command Ibis MK3 Rooftop Air Conditioning Unit it arrived in Townsville Monday 26 July 17, best ever service I have experienced for a long time, tracking advice was easy followed, delivered with the packing arrows in the right direction, thanks Graeme

Pete Ginman, Fulham Gardens SA

Wooooww! U guys are on the ball !

Ordered Sunday evening. Delivered Tuesday midday !!

THANK YOU!! Pete

Haylee Kidd, Silverdale NSW

Hi I just wanted to let you know how impressed I am with the speedy delivery and Quick reply back from my emails. I will be using this company a lot more in the future I will be sure to pass all information on regarding My Generator !!!!!
Thank you very much

Dianne Ellis, Coolwaters Cairns, QLD

Hi. I would just like to thank you very much for your prompt service. The fridge has been installed and it is already cold so we can stock it.

The truck driver was extremely obliging and delivered the fridge to our site without any problems. (Nice guy).

Regards Dianne Ellis

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