The experience from my initial telephone conversations for advice, to purchase was outstanding. By the time I ordered the generator, three days later it was on my doorstep. I had had a very distressing experience with AGR Machinery, (Mytopia) telephone contact was almost impossible, it take 2 weeks from date of purchase to arrive and with no to little after sell service, I was very sceptical on whether I'd purchase on-line again. I would not hesitate to order from My Generator in the future. Regards, Brendon.