Bush Power (a subsidiary of Matson Group) warrants its Inverter Generator products to be free of defects for reasonable consumer use for a period of 2 years unless otherwise stated.
Matson will repair or replace the warranted product and it will return the repaired products under warranty to the consumer at Matson’s cost.
To make a claim under this warranty, the consumer must:
- Advise Matson of the defect as soon as it becomes apparent within 2 years of the purchase date and obtain a return authority by phoning Matson on 02 98333444.
- Provide satisfactory proof of purchase; and
- Send the faulty item to: Matson Group, 100 Links Rd, St Marys, NSW 2760.
Exclusions from Warranty
This warranty does not apply to products where:
- There is evidence of Improper maintenance or abuse to the products;
- The products have been exposed to harsh environmental conditions or those outside the specified operating conditions;
- Unauthorised modification is evident to the products or misuse of products;
- Operation outside the products specification.
Matson’s liability in respect of a breach of a consumer guarantee or any warranty made under these warranty terms and conditions for any products not of a kind ordinarily acquired for personal, domestic or household use is limited, in relation to the products to the extent permissible by law and at it’s option to:
_ Replacing the products or the supply of equivalent goods;
_ The repair of the products;
_ The payment of the cost of replacing the products or of acquiring equivalent goods; or
_ The payment of the cost of having the products repaired.
To the extent permitted by law, all other warranties whether implied or otherwise, not set out in these warranty terms and conditions are excluded and we are not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate the customer for:
_ Any increased costs or expenses;
_ Any loss of profit, revenue, business, contracts or anticipated savings;
_ Any loss or expense resulting from a claim by a third party; or
_ Any special, indirect or consequential loss or damage of any nature whatsoever caused by Matson’s failure in complying with its obligations.
MATSON GROUP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE MATSON GROUP PRODUCT.
In the following paragraph, “Our” means Matson and “You” means the customer:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits given to the customer in this warranty are in addition to other rights and remedies under a law in relation to the products to which this warranty applies.
Products sold by My Generator are not intended for use where fail-safe operation is required. As with any electronic or mechanical product such as an automobile, aircraft, computer or consumer good, there is always a small chance of a technical issue that needs to be repaired or may require replacement of the product or a part. If the possibility of such failure and the associated time it takes to rectify could in any situation inconvenience the user, business or employee, or could financially effect the user, business or employee then the product is not suitable for your requirements. This product is not for use where incorrect operation or a failure of any kind, including but not limited to a condition requiring product replacement, service by a technician or replacement of parts could cause a financial loss, loss of employee time or an inconvenience requiring compensation.