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Warranty Information

 


How does warranty work?

If the goods you have purchased cease to function as required within the warranty period, or need servicing, the appropriate place to contact is the manufacturer's / supplier's customer service centre. It is the supplier / manufacturer of these products that handles all service and warranty related issues for their individual products. Generally, if they can't resolve the issue over the phone, they will refer you to the closest service agent who can inspect, service, or diagnose and repair any faults that may be required in order to get your product back to perfect working order. My Generator will always help facilitate the process between the customer and manufacturer if necessary. 

Contact details of the customer service centres are supplied with the goods - e.g. in the owner's manual/handbook, or warranty booklet.

If you did not receive this information with your order please contact us on 1300 400 122 or email admin@mygenerator.com.au and we will arrange to have this information sent out for you.

Details of the warranty period for each item is included on the product detail page on our website.

In order for our Suppliers Service Departments to assist you quickly in the case of a claim, please have your original order or tax invoice number on hand when you call. If you do not have one please contact My Generator on 1300 400 122 or  admin@mygenerator.com.au and we will email you a copy if needed.

How to find warranty information for your product?

Here at My Generator, we only deal with highly regarded, industry leading manufacturers. All of our products are back by a minimum 12 month warranty. Each manufacturer’s warranty is different. Please follow the links below to access warranty details for each manufacturer:

 

ADVANCED POWER Generators

Advanced Power Warranty Information

Ph: 1300 733 004 

 

AIRCOMMAND Products 

Aircommand Warranty Information

Ph: 08 8345 8444 

 

AR BLUE CLEAN Products 

AR Blue Clean Warranty Information

Ph: 1300 650 659

 

CAMEC Products

Camec Warranty Information

Ph: 1300 422 632

 

CROMMELINS Generators

Crommelins Generator Warranty Information

Ph: 1300 650 659

 

CROMTECH Generators

Cromtech Warranty Information

Ph: 1300 650 659

 

DENSO Products

Denso Warranty Information

Ph: 1300 422 632

 

DOMETIC Products 

Dometic Warranty Information

Ph: 1800 212 121


DUNLITE Generators 

Dunlite Generator Warranty Information

Ph: 1800 248 699

 

FG WILSON Generators 

FG Wilson Generator Warranty Information

Ph: 02 4954 1400

 

FIAMMA Products

Fiamma Warranty Information

Ph: 1300 422 632

 

GENERAC Generators

Generac Portabe Generator Warranty Information

Generac Gas Stand By Generator Warranty Information

Generac Power Washers Warranty Information

Ph: 1800 333 428

 

GERNI Products 

Gerni Warranty Information

Ph: 1300 556 710

 

GENTECH Generators 

Gentech Generator Warranty Information

Ph: 1800 248 699

 

HIMOINSA Generators

Himoinsa Generator Warranty Information

Ph: 1300 650 659


HYUNDAI Generators

Hyundai Generator Warranty Information

Ph: 1800 833 800

 

KUBOTA Generators 

Kubota Generator Warranty Information

Ph: 1300 436 738

 

POWERLINK Generators 

Powerlink Generator Warranty Information

Ph: 1300 436 738

 

POWERLITE Generators 

Powerlite Generator Warranty Information

Ph: 1300 436 738

 

PRAMAC Generators

Pramac Generator Warranty Information

Ph: 1300 733 004

 

RV MEDIA Products

RV Media Warranty Information

Ph: 1300 422 632

 

SUBARU Generators

Subaru Generator Warranty Information

Ph: 1300 650 659

 

SUPASWIFT Products 

SupaSwift Warranty Information

Ph: 1800 333 428

 

TRUMA Products 

Truma Warranty Information

Ph: 1800 212 121

 

VITRIFRIGO Products

Vitrifrigo Warranty Information

Ph: 1300 422 632

 

WATER MASTER Products 

Water Master Warranty Information

Ph: 1800 248 699

 

WAECO Products 

Waeco Warranty Information

Ph: 1800 212 121

 

YAMAHA Generators

Yamaha Generator Warranty Information

Ph: 1300 656 276