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Great White Warranty

Warranty

The light output of Great Whites Gen 1 and Gen 2 driving lights is warranted for up to 5 years or 50,000 hours, whichever occurs first. 

The light output of Great Whites Attack driving lights is warranted for up to 3 years or 50,000 hours, whichever occurs first. 

All claims under this warranty should be made by returning the product to the place of purchase at your expense, with the detail of the fault, proof of purchase and vehicle fitment details.  If we determined that a Great Whites driving light is defective in materials or workmanship during the warranty period, we will either repair or replace the unit.

This warranty does not apply to failure or damage to a Great Whites driving lights caused by incorrect or faulty fitment, accidental or intentional damage, failure of other products, incorrect application, incorrect voltage, environmental damage, operation of the product outside of its environmental and technical specifications, or repair or modification carried out by anyone other than an authorised repairer.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Replacement Products

Products must be returned whenever we agree to provide you with a refund or replacement. Where We have provisionally determined that a Product is defective, the Product should be returned to Us within 30 calendar days. Where you have received a defective Product due to freight damages, We will pay for returned items if you notify us of your claim within 30 days of delivery.

We’ll contact you to discuss the delivery of the replacement product.

Light output

An LED’s functional life is rated up to a point where the LED has reached 30% lumen depreciation. After 50,000 hours, the LED would still be operational, but at a decreased lumen output of 70%.

Local laws

Local laws may regulate the use of driving lights on motor vehicles travelling on public roads. It is recommended that you check relevant laws prior to installing your new Great Whites.

GPC Asia Pacific Pty Ltd. ABN 97 097 993 283 51-57 Qantas Dr, Brisbane Airport QLD 4007 AUSTRALIA Phone +61 7 3358 9400

 

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