1 YEAR OR 1500 HOURS CROMMELINS™ WARRANTY
CROMMELINS WARRANTY EXPLAINED
Crommelins Machinery is the authorised distributor of Himoinsa Generators in Australia. Crommelins Machinery warrants their Himoinsa Generators against defects in materials and workmanship under normal use and service. The Crommelins Machinery warranty does not cover fair wear commensurate with the age of the product, any damage caused by accident, abuse, misuse, neglect or failure to observe proper operating instructions or proper machinery maintenance as described in the instruction manual.
It is the owners responsibility to regularly maintain a product in accordance to the service guidelines and only use the equipment for its designed purpose.
Crommelins goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Any claim under these warranties must be made within the warranty period from the date of purchase of the product. Refer to the Crommelins National Authorised Service Agent Directory for your nearest authorised warranty repair agent. You can view these locations by clicking here or by contacting 1300 650 659.
To make a claim under the warranty, you must return the product (with proof of purchase) to the closest warranty agent. Where a failure does not amount to a major failure, Crommelins Machinery is entitled to choose between providing you with a repair, replacement or refund. To obtain compensation, you would need to provide documentary evidence of the loss or damage suffered, and documentary evidence that such loss or damage was a reasonably foreseeable consequence of a failure by Crommelins Machinery to comply with a consumer guarantee under the Australian Consumer Law.